The Town Council’s comprehensive coronavirus non medical support structure is now live.

This will ensure that nobody in New Alresford is left isolated or in need of the basic provisions of food and medicine over the coming months. Our plan follows a three level approach:

Level 1 - You should first rely on your network of family, friends and neighbours.

Level 2 - Should that no longer be effective, you can contact our nominated street volunteers who will make themselves known to you. They will arrange help for you.

Level 3 - If there is no street volunteer available, you can contact our dedicated support service on 01962 674990 or

This service is staffed from 8.00am to 8.00pm by the Town Council and its volunteers. They will arrange help for you.

This service is for those in genuine need because they are elderly or vulnerable, unwell or self-isolating and for our fantastic NHS and social care workers who cannot buy food at the times when it is available. It gives people across the town access to a sustainable team of registered volunteers and a large support structure.

Every home in the town will receive a copy of our orange leaflet through the door. Separately, you will receive a note from your nominated street coordinator with their contact details and letting you know how you can help.

Street Coordinator Information

Coronavirus Outbreak Frequently Asked Questions: What you can and can't do

Health Information

Support for residents and businesses

New Alresford Town Council
How to access non medical support for residents in need
Hampshire County Council
A helpline for frail and vulnerable residents in need
Winchester City Council
Support and advice for local residents and businesses
Parish Connect
Citizen’s Advice 
Support and advice for local residents on problems with benefits, debts, housing and more
Citizens Advice poster
Useful Contact List

Changes to local services

Temporary changes to household waste and recycling services
Household Waste Recycling Centres are now open but restrictions apply
Hampshire County Council
Information about how Coronavirus is affecting the way HCC delivers some of its services
Public transport and highways update from HCC (April)

Beware Scammers

Round up of the latest scams
Hampshire Trading Standards
Stay alert to scams/fraud and doorstep callers
Action Fraud
Information about scams, fraud and cybercrime

Free digital library resources

Hampshire County Council
Libraries may be closed but you can still access the free digital library: ebooks, magazines, audiobooks
Libraries from home
Digital library resources available from UK libraries

New guidance on spending time outdoors (from 13th May)

Guidance on spending time outdoors
Parks are open for exercise in line with government social distancing guidelines. However, the play areas and skatepark remain closed.